Terms & Conditions

Last updated: 23-Dec-2025

Welcome to Ecartify. These Terms & Conditions govern your access to and use of our website https://www.ecartify.com and the services, modules, addons, and solutions offered through it.

By accessing our website or purchasing our services or modules, you agree to be bound by these Terms. If you do not agree, please do not use our website or services.

1. About Ecartify

Ecartify is a service-based company providing eCommerce development services, customization, maintenance, technical support, and software modules/addons/extensions for platforms such as CS-Cart and other eCommerce solutions.

2. Eligibility

By using our website or services, you confirm that:

• You are at least 18 years old
• You have the legal authority to enter into a binding agreement
• The information you provide is accurate and complete

3. Services & Modules

3.1 Services

Our services may include development, customization, integration, optimization, consultation, and technical support. The scope, timelines, and deliverables will be defined through written communication, proposals, invoices, or agreements.

3.2 Modules / Addons

• Modules are provided as digital products and delivered electronically
• Compatibility is guaranteed only for versions mentioned on the product page
• Compatibility with third-party themes, custom code, or server configurations is not guaranteed unless stated

4. Payments & Pricing

• All prices are listed in the currency mentioned on the website
• Payments must be made in advance unless agreed otherwise in writing
• Applicable taxes (GST or others) may be charged as per law
• Non-payment may result in suspension or cancellation of services

5. Refund & Cancellation Policy

5.1 Services

Payments for services are non-refundable once work has commenced. Any refund or adjustment is solely at Ecartify’s discretion based on the project status.

5.2 Modules / Digital Products

Due to the nature of digital products, refunds are not provided once delivery is completed. Refunds may be considered only if the module is non-functional as per stated features and the issue cannot be resolved by our support team.

6. Support & Maintenance

• Support is limited to the scope mentioned on the product or service page
• Free support, if offered, is limited to a specific period
• Extended or priority support may require a paid support plan

7. Intellectual Property

All content, code, designs, modules, and documentation provided by Ecartify are our intellectual property unless stated otherwise.

• You receive a non-exclusive, non-transferable license to use purchased modules
• Reselling, redistributing, sublicensing, or sharing without written consent is prohibited

8. Client Responsibilities

You agree to:

• Provide accurate information, credentials, and access on time
• Maintain backups of your website and data
• Ensure your server environment meets technical requirements

Ecartify is not responsible for delays or issues caused by missing or incorrect information.

9. Third-Party Services

Our services or modules may integrate with third-party software, APIs, or platforms. Ecartify is not responsible for downtime, changes, failures, or losses caused by third-party services.

10. Limitation of Liability

To the maximum extent permitted by law, Ecartify shall not be liable for indirect, incidental, or consequential damages. Our total liability shall not exceed the amount paid for the specific service or module.

11. Termination

We reserve the right to suspend or terminate services for violation of these Terms, misuse, or non-payment. Termination does not waive any outstanding payment obligations.

12. Confidentiality

Both parties agree to keep confidential information, business data, and credentials secure and not disclose them without consent unless required by law.

13. Governing Law & Jurisdiction

These Terms are governed by the laws of India. Any disputes shall be subject to the exclusive jurisdiction of courts located in India.

14. Changes to Terms

Ecartify reserves the right to modify these Terms at any time. Continued use of the website constitutes acceptance of updated Terms.

15. Contact Information

Ecartify
Website: https://www.ecartify.com
Email: info@ecartify.com
Phone: +918439712421