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12/22/2025
Grow with WhatsApp Reports | Daily, Weekly & Monthly Insights for Vendors
Automatically send business performance reports to vendors via WhatsApp. Orders, revenue, and key metrics — delivered on time, every time.Ecartify: Business WhatsApp Report
Keep your vendors informed with the Business WhatsApp Report addon. Automatically send daily, weekly, and monthly business reports directly to vendor WhatsApp numbers. Track orders, revenue, customers, and key metrics without manual effort. Perfect for multi-vendor marketplaces that need automated, professional reporting!
Key Features of Business WhatsApp Report
Automated Report Scheduling:
Send daily, weekly (any day), and monthly reports automatically via WhatsApp.
Send daily, weekly (any day), and monthly reports automatically via WhatsApp.
WhatsApp Business API:
Secure integration with official WhatsApp Business API for reliable delivery.
Secure integration with official WhatsApp Business API for reliable delivery.
Multi-Vendor Support:
Each vendor receives reports with only their isolated data and metrics.
Each vendor receives reports with only their isolated data and metrics.
Comprehensive Metrics:
Orders, revenue, customers, products, order status, and top-selling items.
Orders, revenue, customers, products, order status, and top-selling items.
Flexible Scheduling:
Choose specific days for weekly reports (Monday-Sunday).
Choose specific days for weekly reports (Monday-Sunday).
Vendor Management:
Centralized dashboard to manage WhatsApp numbers and report preferences per vendor.
Centralized dashboard to manage WhatsApp numbers and report preferences per vendor.
Report Logs & Tracking:
View complete history of sent reports with status, timestamps.
View complete history of sent reports with status, timestamps.
Analytics Dashboard:
Monitor success rates, daily statistics, and delivery performance.
Monitor success rates, daily statistics, and delivery performance.
Cron Job Automation:
Set-and-forget automation with easy cPanel cron job setup.
Set-and-forget automation with easy cPanel cron job setup.
Step-by-Step Setup Guide
Step 1: Install the Addon
Installing the Business WhatsApp Report addon is quick and straightforward:
Download the addon from CS-Cart marketplace or Ecartify website
Navigate to Add-ons in your CS-Cart admin panel
Upload and install "Ecartify: Business WhatsApp Report"
Activate the addon from the add-ons list
The addon will appear in Marketing → WhatsApp Reports for easy access!
Step 2: Configure WhatsApp Business API
Connect to the official WhatsApp Business API for secure message delivery:
Get API Credentials:
Create an app in Meta Business Manager at developers.facebook.com
Create an app in Meta Business Manager at developers.facebook.com
WhatsApp Business API Endpoint:
Enter your endpoint URL (e.g., https://graph.facebook.com/v22)
Enter your endpoint URL (e.g., https://graph.facebook.com/v22)
Access Token:
Paste the access token generated in Meta Business Manager
Paste the access token generated in Meta Business Manager
Enable Automated Reports:
Toggle the checkbox to activate automatic report sending
Toggle the checkbox to activate automatic report sending
Step 3: Configure Report Schedules
Choose which report frequencies to enable:
Daily Reports:
Enable checkbox to send reports every day at the cron job time
Enable checkbox to send reports every day at the cron job time
Weekly Reports:
Enable and select day (Monday-Sunday) to receive weekly summaries
Enable and select day (Monday-Sunday) to receive weekly summaries
Monthly Reports:
Enable to send comprehensive monthly business reports
Enable to send comprehensive monthly business reports
Each vendor can have different report preferences configured individually!
Step 4: Manage Vendor WhatsApp Settings
Configure WhatsApp numbers and report preferences for each vendor:
Select Vendor:
Choose vendor from dropdown in the management form
Choose vendor from dropdown in the management form
WhatsApp Phone Number:
Enter number with country code (e.g., +1234567890)
Enter number with country code (e.g., +1234567890)
Report Types:
Check Daily, Weekly, and/or Monthly as needed
Check Daily, Weekly, and/or Monthly as needed
Enable Status:
Activate automated reports for this vendor
Activate automated reports for this vendor
Save Configuration:
Click Save to apply settings
Click Save to apply settings
View all existing vendor configurations in the table below the form!
Step 5: Enable Report Logging (Optional)
Track all report deliveries for troubleshooting and monitoring:
Navigate to Advanced Settings:
Click the Advanced Settings tab
Click the Advanced Settings tab
Enable Report Logging:
Toggle the checkbox to activate detailed logging
Toggle the checkbox to activate detailed logging
Logs capture report type, send time, phone number, status, and retry attempts!
Step 6: Monitor Analytics & Insights
Track report delivery success and performance metrics:
Success Rate:
View percentage of successfully delivered reports
View percentage of successfully delivered reports
Daily Statistics:
Monitor sent vs failed reports with visual charts
Monitor sent vs failed reports with visual charts
Date Range Filtering:
Select custom date ranges to analyze specific periods
Select custom date ranges to analyze specific periods
Performance Insights:
Identify trends and optimize delivery timing
Identify trends and optimize delivery timing
What's Included in Reports?
Each WhatsApp report provides comprehensive business insights tailored to vendor performance:
Daily Summary
Total Orders: Count of orders received during the day
Total Revenue: Sum of all order amounts for the day
New Customers: Number of new customer registrations
Order Status Breakdown
Completed Orders: Successfully fulfilled and delivered
Processing Orders: Currently being prepared/shipped
Pending Orders: Awaiting confirmation or payment
Failed/Cancelled: Orders that didn't complete
Top Products
Best Sellers: Products with highest sales volume
Revenue Leaders: Products generating most revenue
Trending Items: Products with increasing demand
Inventory Insights
Total Products: Active product count in catalog
Low Stock Alerts: Products below threshold
Out of Stock: Products needing restocking
Revenue & Performance
Gross Revenue: Total sales before discounts
Net Revenue: Revenue after discounts/refunds
Average Order Value: Per-order revenue metric
Abandoned Carts: Potential revenue opportunities
Benefits for Different Users
For Vendors
Stay Informed: Daily updates on business performance delivered directly to WhatsApp
No Login Required: View key metrics without accessing the admin panel
Mobile-Friendly: Check reports anytime, anywhere on mobile device
For Marketplace Owners
Vendor Engagement: Keep vendors informed and engaged with automated updates
Reduced Support: Fewer vendor inquiries about performance metrics
Professional Communication: Automated, consistent reporting builds trust
For Store Managers
Centralized Management: Configure all vendors from one dashboard
Flexible Scheduling: Different report frequencies per vendor
Performance Monitoring: Track delivery success with analytics
Perfect For Every Marketplace
Multi-Vendor Marketplaces
Isolated Vendor Data: Each vendor receives only their own metrics
Scalable Solution: Handles unlimited vendors effortlessly
Custom Preferences: Different report schedules per vendor
Mobile-First Businesses
WhatsApp Native: Reports delivered to preferred communication channel
Instant Access: No app installation or login required
Push Notifications: Vendors notified immediately when reports arrive
Technical Features & Security
Security Features
Official API Only: Uses WhatsApp Business API, not unofficial methods
Encrypted Communication: All data transmitted securely via HTTPS
Access Token Protection: Credentials stored securely in database
Monitoring Features
Success Rate Tracking: Monitor percentage of successful deliveries
Daily Statistics: Visualize sending patterns over time
Report History: Complete audit trail of all sent reports
Transform Your Vendor Communication Today
Your Business WhatsApp Report addon is now ready to revolutionize how you communicate with vendors. Say goodbye to manual report creation, email chains, and vendor inquiries about performance. With automated WhatsApp delivery, you can:
Pro Tip: Start with daily reports enabled for all vendors to establish the routine. After vendors become familiar with the format, you can customize frequencies based on individual preferences. The analytics dashboard helps you monitor delivery success and optimize timing!
