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ECARTIFY

Ecartify Ads

Ecartify Ads Terms of Use

Last updated: 27 October 2026

These terms apply to Ecartify Ads, the feature of the Ecartify AI Commerce platform that lets a store connect its Facebook account and create, run and measure ads on Facebook and Instagram (“the Service”). By connecting Facebook or using the Service, you (the store, and the person acting for it) agree to these terms. They add to the agreement you have with ECartify (“Ecartify”, “we”, “us”) for the platform. If the two conflict, these terms apply to the Service.

1. What the Service does

Ecartify Ads is a tool that sends your instructions to Meta. It helps you create campaigns, suggests ad text and audiences with AI, publishes ads to your own ad account, and shows you the results. Meta, not Ecartify, decides whether an ad is approved, where it is shown and what it costs.

2. Your accounts

  • You must have a Facebook account, a Meta ad account and a Facebook Page that you own or are authorised to use.
  • You must be at least 18 and have authority to bind the business you represent.
  • You are responsible for everyone you give access to your store admin, and for keeping your login details safe.

3. Ad spend is paid to Meta

  • All ad money is paid by you directly to Meta, using the payment method on your ad account. Ecartify does not collect, hold or pass on ad spend.
  • You set your budgets. You are responsible for all charges Meta makes to your ad account, including charges for ads created or suggested by our AI tools once you have approved them.
  • Any fee for Ecartify Ads itself is part of your Ecartify plan and is separate from your ad spend.
  • Refunds, disputes and invoices for ad spend are handled by Meta under its own terms.

4. Your ad content

  • You are responsible for your ads: the products, text, images, videos, offers, prices, landing pages and targeting.
  • AI suggestions are drafts. Review them before you approve. You are responsible for anything you publish, even if our AI wrote it.
  • You confirm that you own or have permission to use everything in your ads, and that your ads are true and not misleading.
  • You give us permission to process your content only as needed to run the Service for you.

5. Meta’s rules and the law

You must follow Meta’s Terms of Service, Advertising Standards, Commercial Terms and Platform Terms, and all laws that apply to your ads and products, including consumer protection, privacy and data protection laws. You must not use the Service to advertise illegal, restricted or prohibited products or services, to discriminate, or to mislead people.

If Meta rejects ads, restricts your ad account or Page, or removes access for any reason, we cannot overturn that decision. Please appeal to Meta directly.

6. Things you must not do

  • Connect accounts you are not authorised to use, or use the Service for another business without its permission.
  • Try to get around Meta’s or our limits, reviews or security, or access other stores’ data.
  • Use the Service to send spam, malware or harmful content.
  • Copy, resell or reverse-engineer the Service.

7. Data and privacy

How we handle the data you share through Facebook is explained in the Ecartify Ads Privacy Policy. How to disconnect and delete it is on the Data Deletion page.

8. Availability and changes

We work to keep the Service running, but it depends on Meta’s systems and may sometimes be unavailable, slow or limited, for example when Meta changes its API or permissions. We may change, add or remove features. We will tell you in advance about any important change where we reasonably can.

9. Suspension and ending

  • You can stop using the Service at any time by disconnecting Facebook in your store admin.
  • We may suspend or end your access if you break these terms or Meta’s policies, if Meta asks us to, or if needed to protect the Service, Meta or other users.
  • When access ends, ads already running in your ad account stay under your control in Meta Ads Manager. Pause them there if you do not want them to keep spending.

10. No guarantee of results

We do not promise any particular reach, sales, return on ad spend or approval of ads. Results depend on your products, budget, content and Meta’s systems. The Service is provided “as is” and “as available”, to the extent the law allows.

11. Limitation of liability

To the extent the law allows, Ecartify is not liable for indirect or consequential losses, lost profits or revenue, ad spend, or decisions made by Meta. Our total liability for any claim relating to the Service is limited to the fees you paid Ecartify for the Service in the 3 months before the claim. Nothing in these terms limits liability that cannot be limited by law.

12. Indemnity

You agree to cover Ecartify for claims, losses and costs caused by your ads, your content, your products or your breach of these terms, Meta’s policies or the law.

13. Governing law

These terms are governed by the laws of India, and the courts of India have jurisdiction, unless the law where you are based requires otherwise.

14. Changes to these terms

We may update these terms. We will change the date at the top, and tell connected stores about any important change. If you keep using the Service after a change, the new terms apply.

Contact

ECartify · Email: info@ecartify.com · Website: https://ecartify.com