Ecartify: Customer Upsell – Boost Sales with Gamified Engagement
Transform your checkout experience with interactive spin wheels and quiz games! The Customer Upsell addon engages customers at the perfect moment, increases average order value, and recovers abandoned carts through gamified discounts and smart product recommendations. Perfect for e-commerce stores looking to boost conversions!
Key Features of Customer Upsell
Engage customers with exciting spin-to-win games offering instant discounts.
Create fun quizzes that reward customers with discounts and promotions.
Display related products with special discounts during checkout.
Send automated Email, SMS reminders with discount codes.
Enable games and set win/loss percentages for individual products.
Reach customers via Email, SMS with Twilio integration.
Create multiple win/loss segments with different discount values.
Add related products to checkout with exclusive discount offers.
Auto-generate unique discount codes for winners.
Step-by-Step Setup Guide
Step 1: Install the Addon
Get started with Customer Upsell in minutes:
The addon settings will be available in your addon management panel!

Step 2: Configure Game Settings
Set up your interactive games with win/loss percentages:
Choose between Spinner (wheel) or Quiz game format
Set the discount percentage for winning segments (e.g., 10%)
Set consolation discount for losing segments (e.g., 5%)
Add multiple segments with custom Win/Loss values and discounts

Step 3: Enable Promotional Products
Configure upsell product recommendations:
Toggle checkbox to activate promotional product display
Set discount for upsell products (e.g., 2%)
Products displayed at checkout with "Extra X% OFF" badge
One-click to add promotional products to cart
Promotional products appear in a highlighted box during checkout!

Step 4: Configure Notification Settings
Set up automated abandoned cart recovery:
Select Email, SMS for customer outreach
Send notification after 24 hours of cart abandonment
Follow-up notification after 7 days with discount incentive
Set discount percentage for abandoned cart recovery (e.g., 2%)
Create memorable codes like "SAVE20" or "COMEBACK"
Custom message like "Best Offer" or "Welcome Back"
Step 5: Twilio Integration (SMS & WhatsApp)
Connect Twilio for SMS and WhatsApp notifications:
Account identifier from Twilio dashboard
Authentication token for secure API access
Your Twilio WhatsApp sender number
Get credentials from twilio.com and configure WhatsApp templates!

Step 6: Configure Products
Enable games and promotions for specific products:
Go to Products and open any product for editing
New tab available in product edit page
Check box to activate spin wheel/quiz for this product
Choose Spinner or Quiz specifically for this product
Add custom Win/Loss segments with specific discount values
Select products to show as upsells for this item
Set discount percentage for the promotional products

Step 7: Test the Checkout Experience
See how customers experience the gamification:
Select a product with game enabled and add to cart
Navigate to checkout page
See related products with "Extra X% OFF" badge
Green button appears: "Play Now & Win Up To 10% OFF"
Interactive wheel appears with Win/Loss segments
Wheel spins and lands on Win or Loss segment
Game discount automatically added to order total


How Customer Upsell Works
The Customer Upsell addon creates an engaging, interactive checkout experience that boosts sales through psychology and gamification:
Interactive Game Mechanics
Smart Product Upselling
Abandoned Cart Recovery
Advanced Configuration
Real-World Benefits & Results
Increase Average Order Value
Boost Conversion Rates
Recover Lost Sales
Enhance Customer Experience
Transform Your Checkout Into a Revenue Machine
Your Customer Upsell addon is ready to revolutionize how customers interact with your store. Say goodbye to boring checkouts and abandoned carts. With gamified engagement and smart upselling, you can:
Pro Tip: Start with a 60% win rate (more green segments) and 10% win discount to maximize engagement. After analyzing data, adjust segment ratios and discount amounts to optimize profitability. The abandoned cart notifications work best with a 2% discount code for the first reminder and 5% for the 7-day follow-up!
Ready to gamify your checkout? Install Customer Upsell today and watch your conversion rates and revenue soar!



